Aim for the Clouds - Looking at Your Objectives

As contractors plan their businesses, projects, production or improvement goals it’s important to look at objectives in two ways.

D. Brown Management Profile Picture
Share
Quote: Aim for the highest cloud so that if you miss it, you will hit a lofty mountain. Maori Proverb.

The two ways to look at objectives are Committed and Aspirational.

  • Committed: What will we really do; no matter what?
  • Aspirational: What’s a goal that everyone gets excited about but is extremely uncomfortable to even say?

“Uncomfortably Excited” is how Larry Page describes these in Measure What Matters 

BHAGs - Big Hairy Audacious Goals is what Jim Collins describes them as in Built to Last 

The All Blacks set extremely high standards for everything to build their Legacy 

Let’s look at something simple like production.  If an electrical contractor sets a goal of improving branch raceway installation by 5% that can be worth several hundred thousand dollars per year.  It’s totally achievable with Kaizen level process improvements including talent management.  

If they set a goal of 50% labor savings they would have to radically change the process starting with the design and interface with other subcontractors.  Setting an aspiration like that - in the clouds - and then working relentlessly to get there will force a completely different level of thinking.  

This can be worth millions of dollars and a nearly unbeatable competitive advantage.  Remember -

“It always seems impossible until it is done.”

Nelson Mandela



Benchmarks Only Tell a Partial Story
As the leader of a contracting business, you must be constantly focused on the basic scoreboard metrics of customer satisfaction, profitability, and cash flow. What’s a good number? What are others doing?
Integrated Safety, Quality, and Production
Integrated safety, quality, and production improve all outcomes with growth. Silos force functions to fight over a “fixed pie,” driving trade-offs.
Process Improvement and Cycle Times
When contractors grow inefficient processes usually get substantially more inefficient dramatically changing the Return on Investment (ROI) model. Saving a few minutes over 1,000 cycles per month means $60K+ potential savings over a couple years.