Builder and Business Manager Integration

A successful and sustainably growing construction business has the right balance of builder and business manager skills on the team.

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  • There is a healthy respect between all team members for both sets of skills.
  • Team members are cross-trained on both sets of skills to make integration tighter, leading to better decisions.  
  • The organizational structure supports this integration and cross-training.  
  • There are training, coaching, and mentoring programs that leverage internal and external resources to develop both sets of skills.  

Key Business Management Skills Include:

  • Strategy and business planning
  • Financial and risk management
  • Process improvement tools and techniques
  • Opportunity and resource alignment for sustainable growth
  • Business development
  • Talent recruiting, development, and management
Leadership Tools: Builder and Business Manager: Development and Integration

 


How well does your business integrate builder and business manager skills?  

If you could improve only one area in the next year what would it be? 




OpEx (Benchmarks, Trends, Forecasts, and Predictions)
Operational excellence including financing and financial outcomes along with critical internal functions like supply chain, virtual construction (BIM), fabrication, and technology.
Measuring Customer Satisfaction - Net Promoter Score
One method of measuring customer satisfaction is the Net Promoter Score / System (NPS), which is a simple but rigorous survey methodology.
Enabling Hierarchies are Critical for Success
Almost everything in life and business follows a hierarchy—people, principles, policies, strategies, plans, processes, and projects. These must evolve with growth and changing conditions while avoiding excessive control and ego.