Changes and Cash Flow Improvement

Construction is a cash-intensive business and change orders are often one of the root causes of poor cash flow.

D. Brown Management Profile Picture
Share

A 30-day improvement to change management workflow can generate over $400K in additional cash flow for a $50M contractor.  

Change Management: Changes, how much cash flow improvement?


HOW? Look at every detail of the workflow.  


  • Could we have identified this any earlier? 
     
  • Could we have priced it and made a proposal any quicker?  

  • Could we have leveraged our customer relationships to get it processed any faster? 
     
  • How many of the T&M changes could we have quantified ahead of time to accelerate the process?

  • Could our backup information be any clearer so that processing moves faster?

  • Could our contractual terms have been improved to help?  


Changes and Cash Flow Improvement
Change orders are a fact of life in construction. Improve profitability, cash flow and customer satisfaction by effectively managing changes. Build a foundation for success with 12 steps to improve pricing and 11 negotiating strategies for the whole project team....

Related Training
Changes and Cash Flow Improvement
Change orders are a fact of life in construction. Improve profitability, cash flow and customer satisfaction by effectively managing changes. Build a foundation for success with 12 steps to improve pricing and 11 negotiating strategies for the whole project team....

Problem-Resolution Cost Pyramid - Earlier is Always Better
An easy way to visualize the cost of problem resolution at different stages of construction is with this pyramid. The cost of the problem is the cost of the problem (1X). Finding it ahead of time minimizes the costs and maximizes customer satisfaction.
Early Identification is a Process - Effectively Using Checklists
Few things will improve customer satisfaction, profitability, cash flow, risk, and team stress more than early identification of change orders. This is a process and a trainable skill. Checklists are some of the most valuable tools in that process.
Tracking Change Progress (The Funnel): Basic Status Categories
Managing changes effectively means that you need clear visibility across all projects. While the workflow will vary by project, the key progress milestones in your internal process will remain fixed.