Definition - Competency

Definition - Normalization of Deviance

Normalization of deviance is when shortcuts become standard operating procedure. At best, this slows down development of individual and team capabilities. At worst, it increases catastrophic safety risks. In-between is just lost money, time, and people.

Management Accountabilities: Two Foundational Basics

Managers have two basic foundational accountabilities. The first is delivering consistent outcomes given the inconsistencies of the inputs, people, and environment. The second is developing people at all levels into their fullest potential along the way.

Definitions for The Business of Building

Building a project requires knowledge and skill in using thousands of construction specific definitions, acronyms, and metrics. Building a business including the development of people has its own vocabulary that forms the foundation of communication.