Giving and Receiving Feedback

Few things will enhance performance faster than deliberate practice, a rigorous feedback loop and enough cycles to build the competency.

D. Brown Management Profile Picture
Share
Personal Development: Feedback.

Here are the common challenges many people face:

GIVING FEEDBACK

  • Inability to give specific feedback that is actionable by the person receiving it. Telling someone they missed the basket is a waste, specific input about hand positioning and demonstrating is valuable. 
  • Discomfort giving someone feedback as if it were a judgement. Great feedback is 90% information and instruction. 

RECEIVING FEEDBACK

  • Taking it as criticism and not information to learn from.  
  • Not digging deeper to turn it into something truly actionable.  
  • Not weighting feedback properly. Look for the most experienced person for the particular task to give feedback, not the most convenient or friendliest.  
  • Using 3rd party feedback as a crutch that weakens the ability to build a good self-reflection feedback loop. When receiving any feedback from an experienced 3rd party, the first question should be “Why didn’t I already provide myself that feedback?”  

We spend a lot of time with the teams of contractors helping improve their performance. Effective feedback loops are just one of those tools.

Learn more




Integrated Systems
Poorly coordinated people, processes and technology become exponentially more inefficient as the business grows eroding profits, morale and customer satisfaction.
Integrated Safety, Quality, and Production
Integrated safety, quality, and production improve all outcomes with growth. Silos force functions to fight over a “fixed pie,” driving trade-offs.
GRIT and Candidates at West Point
When you are looking at your organizational chart, job roles, and culture, what consistently demonstrated behaviors truly drive results?