Giving and Receiving Feedback

Few things will enhance performance faster than deliberate practice, a rigorous feedback loop and enough cycles to build the competency.

D. Brown Management Profile Picture
D. Brown Management
February 27, 2018 2 minute read
Share
Personal Development: Feedback.

Here are the common challenges many people face:

GIVING FEEDBACK

  • Inability to give specific feedback that is actionable by the person receiving it. Telling someone they missed the basket is a waste, specific input about hand positioning and demonstrating is valuable. 
  • Discomfort giving someone feedback as if it were a judgement. Great feedback is 90% information and instruction. 

RECEIVING FEEDBACK

  • Taking it as criticism and not information to learn from.  
  • Not digging deeper to turn it into something truly actionable.  
  • Not weighting feedback properly. Look for the most experienced person for the particular task to give feedback, not the most convenient or friendliest.  
  • Using 3rd party feedback as a crutch that weakens the ability to build a good self-reflection feedback loop. When receiving any feedback from an experienced 3rd party, the first question should be “Why didn’t I already provide myself that feedback?”  

We spend a lot of time with the teams of contractors helping improve their performance. Effective feedback loops are just one of those tools.

Learn more

What is Lean
Labor productivity in the construction industry impacts all contractors and project owners and has become even more challenging with the craft labor shortage.
Related Article
Death From Indigestion - Sustainable Growth
Many contractors are faced with a nearly overwhelming amount of profitable work in the current economy. Many are posting record bottom-line profits helping their balance sheets recover from the recession.
Related Article
Work Conversion Cycle and Backlog Run-Off
PARADOX: A contractor can’t focus on the bigger strategic issues until they have a predictable backlog of work. If a contractor doesn’t have a solid market strategy and organizational structure in place it’s very difficult to build a consistent backlog.
Related Article