Identifying and Eliminating Your #1 Bottleneck

Identify then eliminate your #1 bottleneck.

D. Brown Management Profile Picture
Share

This seems so incredibly obvious and simple but in reality it is very difficult to do for all but the smallest and simplest of contractors. 

Leadership Tools: Eliminating the Bottleneck.

Let’s dive into this a little:

  • Imagine your business as one linear pipe with a set of plans along with a paying customer being pulled into the front of the pipe along with a set of project requirements.  Out the other end of the pipe comes a completed project for them and profit for you.  
  • In lean terminology every step along the way inside this pipe this is considered your value stream.
  • Now imagine that there is one place in that pipe (value stream) that is narrower than the rest.  Just like a water pipe the flow through to the other end is limited by the narrowest point - the bottleneck.  
  • If you really want to increase water flow (profits) then you need to eliminate that bottleneck as quickly as possible.  Then go find the next bottleneck and eliminate that one as well.  
  • While it might be nice to treat your business like it is a water main that needs to be upgraded from a 12” to a 24” down the whole street the truth is that it doesn’t work that way in business.  You can improve sections at a time and it really only pays to give yourself 20-30% more additional capacity in each area as you eliminate the bottleneck.  

Take a look around your business and ask yourself if you are truly focusing as many resources as you can on eliminating your #1 bottleneck?  

Do you even know what it is?  Does everyone else?   




Average is Rare and Rarely Valuable
Study the differences between the varying levels of performance and work to close those gaps. Seeing how the average is trending can be very valuable to visualizing the trajectory, and that goes for every element on a Contractor's Scoreboard.
Control, No Control, and What Matters
Every person, team and business has a finite amount of resources. It is how we choose to use those resources that determines the level of our success, the speed we get there and our joy while on the journey.
Balancing Short-Term Crisis Management with the Mid and Longer-Term
A recession post-COVID is a likely enough scenario that it must be planned for. Recessions reorder the market and competitive landscape; ensure you earn the place you want.