Leading Growth through Building People

Southwest Airlines disrupted the airline industry by a relentless focus on building their people around a culture of fun, hard work, and hands-on leadership.

D. Brown Management Profile Picture
Share

The contractors who truly have that same level of focus on their people and culture will dominate the industry tomorrow. 

Leadership Tools: Leading Growth Through a Focus on Building People. Quotes by Mikel Bowman, General Manager and Safety Specialist at Turner Mining Group and Herb Kelleher, Founder of Southwest Airlines.

Mikel Bowman from Turner Mining Group in an excellent video by Aaron Witt commented:

“We are more of a people company that does mining services.” 


Larry Bossidy and Ram Charan in the book Execution comment that:

“Leaders need to commit as much as 40 percent of their time and emotional energy, in one form or another, to selecting, appraising, and developing people.” 


You can see through the daily posts by leaders like Keaton Turner what spending this kind of time on people really looks like. These posts aren’t marketing fluff and can’t be faked. There is no way that doesn’t translate into long-term sustainable growth.  

We are at a major inflection point in the industry, including a major shortage of talent along with evolving project delivery methods and rapidly accelerating technologies.  


How much of your time did you spend on developing people last week? What’s your plan this week?




Be Specific About Problems
The business of construction is filled with constant problems. It’s not that great contractors don’t have problems, it's that great contractors have learned how to troubleshoot first, which allows them to learn from their problems faster.
Retirement Onboarding - Transferring Your Knowledge to the Team
Knowledge transfer is hard. How do you effectively take the knowledge that one individual has accumulated over a lifetime with a company and transfer that knowledge to the next person in line?
Succession - There is No One Best Way
As systems become more complex (or V.U.C.A.), such as operating a company or succession planning, there is not a single “One Best Way” that will work in all situations.