Pulling Knowledge

There are few things that will accelerate career and team development faster than improving learning capability.

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Lean Learning Tools: Pulling Knowledge and Rigorous Feedback and Repetition.

Some thought processes and habits that accelerate learning are:




Measuring Customer Satisfaction - Net Promoter Score
One method of measuring customer satisfaction is the Net Promoter Score / System (NPS), which is a simple but rigorous survey methodology.
Managing Communications During the Preconstruction Process
Customer satisfaction and project success is largely determined by how effective the communications are managed during the preconstruction process.
Business Development - Two Basic Principles
Business development is crucial for any contractor to grow sustainably. This starts with choosing the best market strategy for your company at this point in time.