Rockefeller and Dealing With People

“Hard Skills” including the technical ability to design and build a project are the foundation of the construction industry.

D. Brown Management Profile Picture
Share

The “Soft Skills” such as the ability to deal with people is the glue that holds complex projects and contracting businesses together.  

Quote: The ability to deal with people is as purchasable a commodity as sugar or coffee and I will pay more for that ability than for any other under the sun. John D Rockefeller

These are the skills that connect teams from different companies together effectively for the more collaborative project delivery we are seeing across all sectors of the construction market.  

These are the skills that both hold teams together and attract new people to that team.  This is exceptionally critical considering the shortages of talent in the industry that will continue to get worse.  

Combining soft and hard skills together is what makes effective teachers, coaches and mentors that develop others.  

These “Soft Skills” are purchasable as Rockefeller describes but they can also be developed.  In the current and future construction environment the contractors that master the development of talent will dominate.  


Schedule a call with us to learn more about how we help contractors accelerate talent development




Exponential Growth of Technology
Technology innovation has always occurred at an exponential rate and has been starting to impact the $1 trillion construction industry at increasing rates.
Fee Structures for Preconstruction Services and CM@Risk Projects
How much should you charge? How much can you charge? How should you structure it? What do you really want out of it? Answering these four questions sets the stage for effectively selling your preconstruction services.
Lean Principle - People First (Then Process and Tools)
To optimize productivity, a contractor must focus on their people first, then processes and tools including technology as an integrated management system with a hierarchy. This is not a linear process: S.M.A.R.T. Experiments + Continuous Improvement.