Strategy and Fighting the Fewest Battles

Nothing will have a bigger impact on a contractors business over the next decade than putting in a very rigorous process for strategy development and execution.

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The industry is changing rapidly due to technology, a massive shortage of management talent as well as major trends in project delivery and geographic expansion.  

Leadership Tools: Strategic Planning. A General does not plan how to win every battle; they plan how few battles they need to fight to win the war.

Strategic decisions along with the operating rhythms and the feedback mechanisms that ensure execution are the most highly leveraged decisions in the business. 

This is an area where an experienced 3rd party can add significant value.  Find someone that resonates with your team and has experience relevant to your company.  Change the facilitator every few years for fresh ideas. Unless they are really bad don’t change them every year so you have some continuity.  You might consider overlapping facilitators having the outgoing facilitator sit in on your side of the table providing additional continuity.  

Consider bringing in some of your key customers, vendors and subcontractors as part of your strategic planning process.  Whatever you do; don’t underestimate the value of this process.   

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Four Levels of Integration and Optimization
Operational excellence must be a major component of every contractor’s strategy and baked into their daily behaviors. Optimizing at each of the four major layers requires different levels of thinking, technology, and time span.
Definition - Attention Saturation Bias
When people are exposed to something too often, they tend to overlook it or underestimate its significance. This can cause critical information to fade into the background and be ignored.
Project Cash Metric and Cash vs. Margin Variance
Contracting is a very capital-intensive business and it is critical to constantly be watching cash flow performance. This metric is the highest level of an “OUTCOME” for cash flow at the project level, summarizing the performance of ops and accounting.