Talent: 9 Processes to Master

Talent development is crucial to contractors.

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Contractors who master talent will be the winners tomorrow as the shortage of critical talent will continue to impact all industries.  Research from McKinsey points towards a significant amount of construction work being automated in the future however this is mostly at the predictable physical work levels.  

Talent: 9 Processes to Master. Acquire, Build & Retain.

While the entire talent development process including recruitment, development and retention are all interrelated we break them up into 9 major processes to help focus on bottlenecks or opportunities.

  • What are the top 3 positions in your company that you need to focus on the most during the next 12-24 months?  Why?  
  • How many people in those positions do you need to recruit, develop and retain?
  • Looking at these 9 processes where is your biggest bottleneck?  It may be different for each position.  

Many times the insight from an unbiased 3rd party who gets to see what others are doing across the country can be valuable. 


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Four Critical Elements of an Effective Task
Maximizing labor productivity starts with defining exactly what needs to be delivered and then breaking it down into tasks that can be effectively managed.
The Journey (Length, Complexity, Ambiguity, and Guardrails)
Nearly everyone can get in their vehicle and drive to a destination at the end of a two-lane road. No single person can look at open land, select a place to build a city, build that city, build the infrastructure including roads, and build the vehicles.
Responsibility Assignment Matrix (RAM) and Contractor Growth
A responsibility matrix is a simple but powerful tool for helping everyone on a project and in the company see who is responsible for what. With a few added columns, it can easily indicate when, what tools, and link to the "how-to" procedures.