Work Rules: Two Truths of Performance Evaluation Systems

The shortage of critical talent will continue to impact all industries and contractors who master talent will be the winners.

D. Brown Management Profile Picture
D. Brown Management
December 17, 2018 2 minute read
Share

Performance evaluation systems are a critical part of mastering talent through talent development and is one of the nine key processes. 

Leadership Tools: Two Truths about Performance Review Systems: No one likes the current system and no one likes the planned changes to the system. Book: Work Rules! by Laszlo Bock

With the construction industry having such a shortage of talent, the contractors that will dominate tomorrow will be the ones that have developed systems for quickly building skills within their teams.

The foundation of great coaching like John Wooden is about being able to give rapid and actionable feedback.

Longer term feedback, including career development planning, requires a more formalized structure that is consistent across the business. There is no perfect system, so you should always be watching the results and improving with each cycle: PDCA

-----------------------

Laszlo Bock defines it best in his fantastic book called Work Rules.

There are two truths about performance review systems.  

  • Truth One: No one likes the current system.  
  • Truth Two: No one likes the planned changes to the system.  

Remember that all great evaluation systems start with a clear job description.

Building a Systems Development Team - Balance
Striking a balance between immediacy and scalability is a constant decision with Systems Development and will be ever-changing in most organizations. The needs of your organization may necessitate erring on one side of that balance or the other.
Related Article
Labor Productivity - How Much Could You Save?
Winners of the construction labor productivity is a game focus on minutes and seconds looking at ways to eliminate waste. There are 480 minutes in an 8 hour shift. Typically only 307 of them are spent installing material. What are 10 minutes worth?
Related Article
Continuous Improvement - Takes or Saves Time
I am too busy to learn to improve the process! This statement is only funny because it is so true. It is one of the first mindsets you have to break within yourself and then within your team if you want to achieve consistent operational excellence.
Related Article