Business Operating Layer

Execution is critical for contractors because we work in a highly competitive business with relatively low margins compared to the risks taken.

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Execution is the discipline of getting things done. A simple way to look at your organizational structure is in three major layers:

Contractor Business Model Business Operating Layer.
  1. Ownership & Senior Executive Leadership:  Defining what you want the business to look like over 10+ years and how the business will be setup for the next generation of leadership.  
  2. Business Operating Layer: This is the layer that ensures execution of the long-term strategy and delivers the financial returns required by the owners.
  3. Project Execution Layer:  This is where the rubber meets the road and value is added to your customers.  This layer makes up the majority of the talent, time and other resources in any contracting business.  This includes all project related people and support. This is the foundation and any weaknesses here will show up everywhere.  

How many of the problems you are having at the Project Execution Layer are due to weaknesses in the Business Operating Layer?   

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Work Conversion Cycle and Backlog Run-Off
PARADOX: A contractor can’t focus on the bigger strategic issues until they have a predictable backlog of work. If a contractor doesn’t have a solid market strategy and organizational structure in place it’s very difficult to build a consistent backlog.
Incentive Compensation for Contractors - Next Steps
When starting an incentive compensation program, the best thing you can do is start relatively simply and create a good plan for reviewing the results and then improving the program.
How Do You Prioritize?
This customer-first; projects-first focus is great in the earlier stages of development but starts to impact sustainable growth over time.