Impacted Productivity - Fighting Back

Nearly all construction projects will face impacted productivity to some degree.

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D. Brown Management
September 20, 2018 2 minute read
change management claims field productivity impacts
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Field Productivity: Impacts - Fighting Back.

 

Fighting back effectively against labor productivity impacts will significantly improve project outcomes including customer satisfaction if handled properly. There are four interrelated aspects to effectively fighting back.

  1. UNDERSTAND - Make learning part of your weekly habit and improve the power of observation on projects.  
  2. DOCUMENT - Use all tools available to you. Focus on a level which other people can understand and learn from who are not intimately knowledgeable about the project.  
  3. QUANTIFY - If you can’t quantify pre and post impact production, you won’t be able to communicate or resolve the impact effectively.
  4. COMMUNICATE - Learn to effectively make your case, to who, and when to escalate for the best negotiating results.

Remember that guaranteed way to not lose a fight is to never get into the fight to begin with. Deliberate practice of these skills over time will keep you out of the fight most of the time.  

 

Impacted Productivity - Fighting Back
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